RETURNS & EXCHANGES

Your order will be accepted for refund or exchange if returned in original condition and packaging, within 10 (10) days from the delivery date. The returned item(s) must be accompanied by the original receipt or a copy in the case of a partial return.

If you wish to  exchange it for an item(s) of equal value. Please contact our Customer Service Department who will send you the pre-paid return label by email.

You can then return your package by a carrier of your choice to the address provided by the customer service. In that instance, it is your responsibility to obtain proof that the goods have been returned. The cost of returning the goods, including shipping and insurance, shall be borne by you. Yassine Touati is not responsible for returned items which are lost, damaged, misdirected or delivered late.

You should receive your refund within 7 - 10 business days after your returned item(s) is/are received at our studio. You will receive a confirmation email when complete.

Please note that customized items, monogrammed and special orders are final and cannot be returned.

For any further information, please contact our Customer Service through WhatsApp +1(646)-651-8235  or email us at  yt@yassinetouati.com.